Privacy policy

This Privacy Policy explains how your personal data is collected, used and shared when you use sydneypimbley.com (the “Site”). 

Personal Information we collect

Sydney Pimbley Ltd collects the following data:

  • Personal Identification Data (name, title, telephone number, email address, postal address) 

  • Technical Data (web browser, IP address, time zone, cookies installed on your device, internet service provider, referring/exit pages, date/time stamps) 

  • Usage Data & Device Information (individual web pages you browse on our site, what websites or search terms referred you to our site, information about how you interact with our site)

  • We do not knowingly collect data from children or minors 

How we collect your data

Sydney Pimbley Ltd may collect your personal information in the following ways: 

  • Register online to our newsletter, events and promotions 

  • Purchasing an item and placing an order with us using the checkout page

  • Contact us using the online contact form

  • Contact us via telephone or email

  • Contact us using the product enquiry form

  • Using or viewing our website via your browser’s cookies - cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org

  • ‘Log Files’ that track actions occurring on the site

  • Web beacons, tags and pixels that are electronic files used to record information about how you browse the site 

How we use your data

Our company collects your data in order to: 

  • Communicate with you 

  • Deliver your purchased goods to you

  • Email you our newsletters with event invitations, exclusive promotions and new products you may be interested in 

  • Provide you with information or advertising relating to our other products or services  

  • To maintain our relationship with you 

  • To use data analytics to improve our website, marketing and user-experience 

Sharing your personal information  

We share your Personal Information with third parties to help us use your Personal Information For example, we use Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Marketing 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

If you no longer wish to be contacted for marketing purposes, please contact us by emailing info@sydneypimbley.com

Your Data Protection Rights 

If you are a European Resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention 

When you sign up to receive our newsletters, contact us or make an inquiry through the Site, email or telephone, we will maintain your Personal Information for our records unless and until you ask us to delete this information. 

Private Policies to other websites 

The Site contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy 

We may change this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. This Privacy and Cookies Policy was last updated on 01/10/2020. 

How to contact us 

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at info@sydneypimbley.com.